The 4 Rules of Giving Appropriate Feedback to Unsuccessful Job Candidates

1. The sandwich approach

2. Be honest, but not discriminatory

3. Always reply promptly

4. Take notes

  • Tell me about a time when a client was especially unhappy, and what you did to resolve the situation?
  • Give me an example of something you’ve tried in your job that hasn’t worked. How did you learn from it?
  • Tell me about a time you’ve worked to/missed a deadline, and how did you handle the situation?

Wrapping up

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